Wednesday, May 20, 2009

Good Help is Hard to Find



On Monday I went to Fry's Electronics to purchase a washer and dryer for the new house. Having full size connections, and a place for them, is going to be awesome! I do love Fry's but it is kind of a love/hate relationship. Sometimes when you go in the staff is overly helpful, but most of the time when you actually need assistance it is like a freaking ghost town.

This was, of course, one of those times.

Jenny and I already picked the model we wanted so all I needed to do was buy them and schedule the delivery. After about five minutes of walking around the large appliances and slamming doors to try and get some attention I went on the hunt for a sales associate. I found some young guy stocking and told him I needed help buying a washer and dryer. "What kind of help do you need with that," he asked. "I need to buy them."

Blank stare.

Then I explained I knew what I wanted, I just needed to make the purchase. He went for help and soon a manager came over to me. She was very helpful and about ten to fifteen minutes later I was on my way to the register with the papers they needed to finalize everything.

When I handed the pages to the guy at the register he looked at them, back at me, back at the pages and then sighed. "Is this all they gave you?" What the hell kind of question is that? Why would I not give him something they gave me? Did I lose it in the two minutes it took to walk to the front and wait in the short line? I told him that was it, and then he asked if I was sure. Bah. He had to go make a copy of something and then he came back and we finished the transaction.

I do not understand people sometimes. I am sure there is not a crazy I.Q. test you have to pass to work retail, but can we please weed out the morons?

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